![]() They did, however, replace the timing chain since there was about to be a recall, and they also performed an oil change. The service technician at the Nissan dealership told her that ¿wal-mart didn¿t know what they were talking about,¿ and that there were no metal shavings in the oil pan. He suggested that she take the vehicle on to a Nissan dealership which she did the next day. The wm technician told her that there were metal shavings in the oil pan and that the timing chain needed to be replaced. She immediately took it in to a wal-mart service center. In April 2015, the check engine light came on in the vehicle. I helped my daughter purchase a 2011 Nissan Juke in November 2015. Thank you for your time and hope to hear from you soon. It seems at this time they do not want to communicate with me anymore. It has been since that I have been dealing with Nissan corporate and there consumer affairs department. Not having my vehicle has caused so much stress in my life. I took care of my car since it is all I have and believed in Nissan mechanics when they said it was fixed and ready. I purchased the extended warranty for 100,000 miles and at 108,000 miles the engine blows and Nissan does not want to claim responsibility for the damage. It was only "patched and not fixed" states the mechanic from ed hicks Nissan. In their report it states that due to the timing chain having been stretched and rubbed into the side of the engine and timing cover aluminum shavings from the block soaked in oil from the leak the chain created, is the reason the engine was malfunctioning this time around. The Juke was recalled for a timing chain replacement on Dec 16,2015 at mileage 96,133. The motor has been rendered unfixable due to sludge from the engine. Waiting to be towed from clay cooley Nissan. My 2011 Nissan Juke has been sitting in austin TX. It appears Nissan knows of this defect and isn't willing to repair it after it causes damage or after the warranty expires. It's now been double that time and I haven't received a call. I was told I'd get a call back within 4-8 business hours. I've called Nissan USA customer service and after speaking with a representative, asked to speak with a supervisor. (plus rental car) it also appears Nissan isn't addressing the issue as well as it should (consumer reports). After doing research on the internet, I found several reputable sources saying this make/model/year of Nissan Juke has many incidents of the timing chain stretching and damaging the cover causing oil leaks and engine damage - a manufacturer defect. The oil had just been changed a few weeks before. The car was not driven with the oil leak, we would have noticed in on the driveway. I was told the cams and seals needed to be redone due to loss of oil pressure. I asked what could have cause this and was told it looked like friction from the broken part inside caused the hole in the timing chain cover. They also said they need to rebuild the cams and all top seals in the camshaft area. We had the car towed to the dealer who told us there was a hole in the timing chain cover and something inside is rattling, but they can't tell what it is until they open the case which takes 6 hours. My daughter purchased a used 2012 Nissan Juke from a Nissan dealer in 2014. Since the issue occurred the car has not been driven and is currently at Nissan. My mechanic found an oil leak, and a second mechanic (my first was too booked to dig too deep into the issue) found the timing chain issue and recommended going straight to Nissan. I found out when my car just stopped running while in idle, and then it would not start again. I had two mechanics look at it before going to Nissan and a Nissan tech confirmed that this is, in fact, the issue with my car. I have also notified my attorney generals office who recommended I reach out to you. Nissan has been contacted but is claiming it is a warranty issue (they have not been working with me to escalate this issue). My vehicle was not a part of this recall but I have recently had this issue with my car, rendering it unusable. Many 2011 Nissan Jukes were part of a VIN specific recall involving a manufacturing defect causing the the timing chain to stretch.
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